Privacy Policy | Trasfree Productio 1

Effective Date: Jan. 2, 2024

Introduction

Thank you for choosing TrasfreeProductions.com. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the relevant legislation in the state of Pennsylvania.

Information We Collect

We receive, collect and store any information you enter on our website, or provide us in any other way. We collect personal information such as name, address, email, and payment details necessary for processing orders and providing customer support.

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

How We Use Your Information

We use your information to process and fulfill orders, communicate with you, and provide customer support. Your data may also be used for marketing purposes, but you have the right to opt out.

If you don’t want us to process your data anymore, please contact us at info@trasfreeproductions.com

We collect such Non-personal and Personal Information for the following purposes:

To process and fulfill orders, communicate with you, and provide customer support. Your data may also be used for marketing purposes, but you have the right to opt out.

If you don’t want us to process your data anymore, please contact us at info@trasfreeproductions.com

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with our site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Data Security

We implement security measures to protect your personal information, including encryption and secure socket layer technology.

Sharing Your Information

We may share your information with third-party service providers for order fulfillment, payment processing, and marketing. However, we do not sell or trade your personal information to third parties for their marketing purposes.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications. Contact us at info@trasfreeproduction.com for assistance.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of any changes.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you have any questions or concerns about our Privacy Policy, or, if you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@trasfreeproductions.com